Support & Help

Android Users

 
 

If you cannot install the app or get a message saying ‘It is not compatible with your device’, please follow the steps below:

  • If you have installed the app, uninstall it.

  • Go to system manage, app store then click on ‘clear cache’

  • Restart your device.

  • Install The Good Weddings App

 

Image Optimization for uploading photographs to the gallery


The best practice to speed up loading the photo galleries, follow the steps below:

  • Make sure your images are minimum 72 resolution.

  • 1920 minimum in size (longest length) to support tablets.

  • Go to https://tinypng.com/ to shrink the file size. It shrink the file size between 70% - 85%.

  • Download the files.

  • Transfer the images to your device and upload them to the app gallery.

  • We are supporting multi-selection images from the gallery. However, we advice to select up to 20-25 and save them. The speed of upload depends on your internet speed.